Terms & Conditions
Purchasing single seat bookings
Single bookings will require further assistance for scheduling purposes due to our 2 passenger minimum for each flight. Our staff is readily available to accommodate you over the phone or email across many different time zones. Please contact us at 1-888-779-7724 or email us to fulfill your reservation.
Weight restrictions and surcharges (Comfort Seat Fee)
For each passenger weighing 250 lbs or more, an empty seat purchase is required to safely balance the aircraft. The “Comfort Seating” charge for an empty seat is 50% off the regular tour price. All passengers will be weighed before the flight and will be billed if needed. *Bookings through this website are only assessed this fee when two or more guests weigh 250 lbs or more.
Due to safety restrictions on our helicopters we cannot accommodate passengers weighing over 300 lbs.
Seating capacity and large party accomodations
Novictor Helicopters flies the skies of Hawaii in Robinson R-44 aircraft with a seating capacity of 3 passengers per flight. We often accommodate parties of 4 or greater. In the case of medium-large parties, we fly 2 or more helicopters at the same time in sequence around the island.
What is your Cancellation Policy?
Guests may cancel flight reservations up to 48 hours before their flight and receive a full refund. No cancellations are allowed inside 48 hours. Up to 24 hours before the flight, guests may change their reservation subject to a $50 per person fee. Inside of 24 hours no changes are permitted.
Due to unforseen circumstances, your tour may change or be cancelled
Novictor Helicopters does not assume responsibility for conditions beyond our control including adverse weather, regulatory restrictions, or any other condition that could compromise safety of flight. Unforeseen circumstances may precipitate varied scenic views, delay, or cancellation.
Age restrictions and regulations
Due to FAA regulations, children 24 months and over require an individual full-fare seat. Any child under 24 months is welcome on the lap of a responsible adult at no charge.
Your privacy is important to us
Novictor Helicopters respects your privacy and is committed to protecting it. All information entered on this site will be maintained in accordance with our security and confidentiality standards. We will not disclose or share any personal information from customers, such as address, e-mail, or telephone, to third parties unless required to do so by law.
We are located inside the Castle & Cooke Aviation building at Honolulu International Airport. If you are driving your own vehicle to our location, please park in the left-hand side lot, and come to the large glass doors at the main entrance.
Get in touch
155 Kapalulu Pl. Ste. 197
Honolulu, HI 96819